Incident data available in alerts
As a user, I want to be proactively informed about incidents with meaningful information.
Idea: Add incident automation data (incident title, description and severity) as expansion variables to alerts, so that they can be used in alert payloads.
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Comments5
Hervé Labas
Jul 20
Hi Simon!
I’m afraid I might not have fully understood what you’re trying to achieve exactly.
Incident automation being about creating an incident after an alert, I wonder how you’re intending to use the incident information as part of the alert itself.
Would that be to be aware at alert-level that the alert will trigger an incident?